Legal & Compliance Documentation

1.1 Data Controller Identification

The data controller is PixelVisiondev, registered at 1 Le Moulin, 31450 Pouze, France. All inquiries regarding personal data processing should be directed to [email protected].

1.2 Categories of Personal Data Collected

Through our contact forms and service requisition vouchers, PixelVisiondev collects the following categories of personal data: full name, email address, telephone number, institution/entity name, project specifications, and budget allocation preferences.

1.3 Purpose of Data Processing

Personal data is processed exclusively for the following purposes: (a) responding to service inquiries and providing project scope analysis; (b) executing contracted design services and delivering project outcomes; (c) maintaining statutory financial and tax records as required by French commercial law; and (d) sending service-related communications to active clients.

1.4 Legal Basis for Processing

Data processing is conducted under Article 6(1)(b) of the GDPR (performance of a contract) and Article 6(1)(f) (legitimate interest in responding to business inquiries). Consent-based processing under Article 6(1)(a) applies to optional marketing communications.

1.5 Data Retention Period

Project-related personal data is retained for a maximum of 36 months following the conclusion of the business relationship. Statistical and anonymized data may be retained indefinitely for service improvement purposes.

1.6 Data Security Measures

PixelVisiondev implements industry-standard encryption (AES-256), secure socket layer (TLS 1.3) for all data transmissions, access-controlled cloud infrastructure hosted within the European Union, and regular security audits to protect personal data against unauthorized access, alteration, or destruction.

1.7 Data Subject Rights

Under the GDPR, you have the right to: access your personal data (Art. 15), rectification of inaccurate data (Art. 16), erasure of personal data (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection to processing (Art. 21). To exercise these rights, contact us at [email protected].

1.8 International Data Transfers

PixelVisiondev does not transfer personal data outside the European Economic Area unless adequate safeguards (Standard Contractual Clauses or adequacy decisions) are in place in accordance with Chapter V of the GDPR.

2.1 Scope of Services

PixelVisiondev provides responsive interface mockups, accessible visual assets, fluid cross-device layouts, interactive prototypes, design systems, UX audits, and related digital design services. All services are governed by individually executed Statements of Work (SOW) between PixelVisiondev and the client.

2.2 Intellectual Property Transfer

Upon complete settlement of all agreed commercial invoices, PixelVisiondev assigns all worldwide intellectual property rights in client-specific deliverables, including design files, mockups, prototypes, design tokens, and digital assets, directly to the client. PixelVisiondev retains the right to display anonymized portfolio excerpts unless expressly restricted in the SOW.

2.3 Project Delivery & Timelines

Estimated delivery timelines are provided at project initiation and are contingent upon timely client feedback and asset provision. Delays in client feedback cycles may proportionally extend delivery schedules. All timeline estimates are provided in business days unless otherwise specified.

2.4 Client Obligations

The client is responsible for providing timely feedback, accurate project requirements, necessary access credentials for third-party platforms, and content assets (text, images, brand guidelines) required for project delivery.

2.5 Limitation of Liability

PixelVisiondev's total aggregate liability under any engagement shall not exceed the total fees paid by the client for the specific service giving rise to the claim. PixelVisiondev shall not be liable for indirect, consequential, or incidental damages arising from service delivery.

2.6 Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. Non-disclosure obligations survive the termination of the business relationship for a period of 24 months.

3.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

3.2 Types of Cookies Used

PixelVisiondev uses the following categories of cookies: (a) Strictly Necessary Cookies — essential for website functionality, including session management and security; (b) Functional Cookies — remembering your cookie consent preferences and language settings; (c) Analytics Cookies — helping us understand visitor behavior through anonymized usage statistics.

3.3 Cookie Consent Management

Upon your first visit, a cookie consent banner is displayed allowing you to accept or decline non-essential cookies. Your consent preference is stored in your browser's local storage and respected on subsequent visits. You may modify your preferences at any time by clearing your browser's local storage for this domain.

3.4 Third-Party Cookies

Our website may integrate third-party services (Google Maps, Google Fonts) that set their own cookies. These third-party cookies are governed by the respective privacy policies of those providers. PixelVisiondev does not control the data collected by third-party cookies.

3.5 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may impair the functionality of our website. For detailed instructions, consult your browser's help documentation.

4.1 Eligibility for Refund

Clients may request a full or partial refund if: (a) PixelVisiondev fails to deliver the agreed-upon deliverables as specified in the Statement of Work; (b) the delivered work materially deviates from the approved specifications and cannot be reasonably remediated; or (c) the engagement is cancelled by the client before work has commenced.

4.2 Cancellation Before Work Commencement

If a project is cancelled before any design work has begun, the client is entitled to a full refund of any advance payments made within 14 business days of the cancellation request.

4.3 Cancellation During Active Project

If a project is cancelled after work has commenced, the client will be invoiced proportionally for work completed up to the cancellation date. Any overpayment beyond the proportional amount will be refunded within 14 business days.

4.4 Dispute Resolution

In the event of a dispute regarding deliverable quality, the client must notify PixelVisiondev in writing within 14 days of delivery. PixelVisiondev will engage in good-faith remediation efforts within 10 business days. If resolution cannot be reached, the dispute shall be submitted to the competent courts of Toulouse, France.

4.5 Non-Refundable Items

Custom domain registration fees, third-party software licenses procured on behalf of the client, and completed work that has been approved and signed off by the client are non-refundable.

4.6 Refund Request Process

To initiate a refund request, contact PixelVisiondev at [email protected] with your project reference number, a description of the issue, and supporting documentation. All refund requests will be acknowledged within 2 business days and processed within 14 business days of approval.

For clients located in California, United States, PixelVisiondev complies with the California Consumer Privacy Act (CCPA). California residents have the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information, and the right to non-discrimination for exercising CCPA rights.

PixelVisiondev does not sell personal information to third parties. To exercise your CCPA rights, contact [email protected] with subject line "CCPA Request."